Blocks of one-to-one time with me, for the parts of certification you'd rather not work out alone. Most people use these alongside the course, when they hit something the video didn't quite cover. Sixty minutes a call, no retainer, no minimum engagement.
See the options$175 for a single call. Five for $600, ten for $1,000. Buy time when you need it.
No retainer, no minimum engagement, no scoping meeting before the scoping meeting.
One, five or ten calls, paid up front. Blocks are good for twelve months, so you can spread them across a certification project rather than using them up in a fortnight.
After you buy, you get a scheduling link and pick slots yourself. Send anything you want me to look at beforehand and I'll have read it before we start.
Screen share, your documents open, my notes on what to change. Not a lecture on what clause 8.4 requires.
Calls are on Zoom and I can record them on request, then send you the link. Worth doing when we work through a procedure, so you can go back to exactly what was said instead of trusting your notes.
Same call whichever you pick. The blocks cost less per hour because they usually mean we're working a whole project rather than one question.
One hour, no commitment. For a specific question you want settled by someone who has answered it before.
Buy one call$120 an hour. Enough to get past obstacles, review the documents you're least sure about, or prepare for an audit.
Buy five calls$100 an hour. Enough to carry you through a certification project from gap analysis to the Stage 2 audit, checking in as each stage comes up.
Buy ten callsBlocks are good for twelve months and you book the calls as you need them. Nothing recurring, and no card kept on file.
Tell me what you're facing and I'll tell you what would actually help. If the course or the free assessment would serve you better than paid time, I'll say so — and you can always buy calls later.
This is a different conversation from the paid ones: thirty minutes, no documents reviewed, no charge. It's there so neither of us commits to something that doesn't fit.
Book a free 30-minute callAt this price I'm not writing your quality manual or building your system. I'm making sure what you build is right, and stopping you spending three weeks on something that takes three days.
The course gives you the procedures, the forms and the order to build them in. The calls are for the places where your shop doesn't look like the example, which happens to everyone.
If you want the system built for you, or a full remote audit of an existing QMS, that's a different arrangement. Book a free call and we'll work out what it involves.
Sixty-seven questions across every clause of ISO 9001, scored by section. Set aside 30 to 45 minutes. Free, and your answers save as you go.
ISO 9001, AS9100 and ISO 13485 consulting and courses for small and medium manufacturers. A one-person practice — you work with me, not an account manager.
Falcon Quality is an independent consultancy. It is not a certification body, a registrar or an accreditation organization, and it does not issue certificates. ISO 9001, AS9100 and ISO 13485 are the property of their respective standards organizations.