You inspect parts, you keep records, you handle complaints when they come in. ISO 9001 asks you to prove all of that in writing, in a form an auditor can follow, then correct the few things you might have missed. I spent forty years doing this work. This course lays out every step to get there, with the forms and procedures to go with it, for $997.
See where your system standsA free 67-question gap analysis, scored by section on screen. Set aside 30 to 45 minutes.
It assumes a document controller, an internal audit team and a budget line for compliance. You have a shop floor, an office manager who also handles purchasing, and a customer waiting on parts.
A twelve-procedure manual nobody opens will pass an audit once and then rot. What survives is documentation your people actually use, which means less of it, written in the language they already speak.
Registrars have patterns. Internal audits, calibration status, nonconforming material control and management review minutes account for a large share of findings in small shops, and each one is preventable.
Most ISO courses tell you what each clause requires and what you need to produce. Very few tell you how to produce it. This course walks you through each clause with the instructions, procedures and forms needed to get you ready for registration.
I'm Steve Kent. I've spent over forty years in quality management, most recently as a Quality Director, and with roughly twenty of those years on ISO 9001 and its derivatives — AS9100 in aerospace and ISO 13485 in medical devices.
I've built quality systems from nothing and rebuilt ones that had quietly stopped working. I've prepared companies for registrar audits and I've sat on the other side of the table during them. That second part matters more than it sounds, because knowing what an auditor is actually looking for is different from knowing what the clause says.
Falcon Quality is a one-person practice by choice. I wrote the course, the templates and the assessment myself, out of what I've watched work and fail in real shops. If you decide you want consulting time as well, you get me, not an account manager.
More about how I work
Four stages. Most small shops starting from a reasonable base get through in four to six months, though that depends on your registrar's schedule and how fast your team can move. Anyone promising you a fixed number is guessing.
A clause-by-clause review of what exists against what the standard requires. You can start this yourself, free, with the gap analysis.
Procedures, forms and records written for how your shop runs. Lean enough to maintain, complete enough to pass.
Your people learn the system, you run a full internal audit cycle, and management review happens for real. Registrars want evidence the system has been operating, not just that it exists.
Stage 1 and Stage 2 preparation, mock audit, and support closing any findings the registrar raises.
Start wherever fits. Most people begin with the free assessment and decide from there.
Sixty-seven questions covering every clause, including the 2026 changes. Scored by section, with every gap identified by clause reference.
Start the assessmentEight modules taking you from gap analysis to certification audit, with the full forms and procedures package. Work at your own pace, keep the system afterwards.
See what's coveredBlocks of one-to-one time for the parts you'd rather not work out alone. Five calls for $600, ten for $1,000.
How the calls workWorking to an aerospace or medical device standard? There are add-on courses for AS9100 and ISO 13485 that cover what each requires beyond ISO 9001.
Aerospace and defense. Everything in ISO 9001 plus configuration management, counterfeit parts control, product safety and first article inspection. Being renamed IA9100 and revised this quarter.
Medical devices. Heavier documentation, design controls, sterilization and regulatory reporting obligations ISO 9001 doesn't touch — and now written into US federal regulation.
Tell me what you make, who's asking you to get certified and what shape your quality system is in. I'll give you a straight read on where you stand, what the work involves, and the order I'd tackle it in — including whether you need to hire anyone at all.
Forty years of doing this. A short conversation usually saves people months, and a fair number of these calls end with someone deciding they can handle it themselves.
Book a free 30-minute callSixty-seven questions across every clause of ISO 9001, scored by section. Set aside 30 to 45 minutes. Free, and your answers save as you go.
ISO 9001, AS9100 and ISO 13485 consulting and courses for small and medium manufacturers. A one-person practice — you work with me, not an account manager.
Falcon Quality is an independent consultancy. It is not a certification body, a registrar or an accreditation organization, and it does not issue certificates. ISO 9001, AS9100 and ISO 13485 are the property of their respective standards organizations.